Well I can say we are still here and smiling. Not sure what email address you have been trying, but we don't seem to have anything. Maybe there's a spam blocker at work...can you forward your 'sent' email to my personal address - email@example.com
And we would love to help you with some aluminum E-Z Dogs, which don't damage your blades as much when you hit them, and have replaceable spikes when you've chopped too much off them
1877 3271471 from the USA. I'm at work right now.