Good morning gentlemen
Slingshot, congratulations on your purchase. If you haven't already, could you please call us toll-free at 1-800-567-0404 and we'll get you registered as the official owner.
It's our policy that we only sell Norwood replacement parts to registered owners. For every machine that changes hands, we contact the previous owner to verify the transaction. Once confirmed, we update our records and transfer the ownership.
We do this to help protect your investment. Norwood mills and edgers are valuable and attractive to thieves. We won’t support anyone but registered Norwood owners with parts. It's just one of the ways that we at Norwood show our loyalty and commitment to our customers and say thank you for choosing to join and become a member of the Norwood Family
We temporarily stopped manufacturing the EdgeMate and shifted our focus and energy on Norwood's new line of mills. We'll get back to the edgers soon enough.
Mike at Norwood