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Author Topic: Email notifications not working  (Read 1244 times)

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Offline woodsy

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Email notifications not working
« on: August 27, 2011, 07:03:39 pm »
I have not been receiving email notifications for threads I have posted on and for pm's sent to me.  This has been going on for over 3 months. 

The receive email notification link is turned on in my settings. Any ideas? Thanks.
LT40HDG38, Logrite T36 log arch, 42 hp Kubota, 6 foot cross cut saw, lots of axes and not enough time

Offline Jeff

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Re: Email notifications not working
« Reply #1 on: August 27, 2011, 07:11:07 pm »
Complain to Comcast. Sometime back we had an exploit that turned the server into a spam relay. I quickly found the problem, patched the security problem and have not had any problems since. Comcast put a block on us for that and I tried to have it removed more than once with no luck. I guess they block my contacts to them as well because my email originates from the Forestry Forum server.
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
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Offline woodsy

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Re: Email notifications not working
« Reply #2 on: August 28, 2011, 09:11:51 am »
Okay, thanks Jeff.
LT40HDG38, Logrite T36 log arch, 42 hp Kubota, 6 foot cross cut saw, lots of axes and not enough time

Offline Jeff

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Re: Email notifications not working
« Reply #3 on: August 28, 2011, 09:16:09 am »
I'll see if I can go a different route about contacting them and see if we can get it straightened out.
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
Forestry Forum Founder and Chief Bottle Washer.

Offline Jeff

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Re: Email notifications not working
« Reply #4 on: August 29, 2011, 03:52:56 pm »
I followed up on this today and found an alternative way to contact Comcast about this issue. I'm hoping that it will be resolved in the near future.  Please let me know if you begin to receive your notices?  Thanks!
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
Forestry Forum Founder and Chief Bottle Washer.

Offline Jeff

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Re: Email notifications not working
« Reply #5 on: August 29, 2011, 04:16:26 pm »
Test to see if Woodsy gets his notification....
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
Forestry Forum Founder and Chief Bottle Washer.

Offline woodsy

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Re: Email notifications not working
« Reply #6 on: August 30, 2011, 08:07:08 am »
Just got the internet back after Irene and the first email waiting for me was a notification from the Forestry Forum. So yes, I received the notification just fine.  This is great.  Thank you so much for fixng this Jeff.
LT40HDG38, Logrite T36 log arch, 42 hp Kubota, 6 foot cross cut saw, lots of axes and not enough time

Offline Jeff

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Re: Email notifications not working
« Reply #7 on: August 30, 2011, 09:04:51 am »
 :)
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
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Offline Warbird

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Re: Email notifications not working
« Reply #8 on: August 30, 2011, 12:51:34 pm »
 smiley_clapping

Offline SwampDonkey

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Re: Email notifications not working
« Reply #9 on: October 22, 2011, 05:18:08 am »
Well, for the last two days, they've blocked mine.  :D

Pre-commercial thinning pays off. :)

'If she wants to play lumberjack, she's going to have to learn to handle her end of the log.'
Dirty Harry

Offline John Mc

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Re: Email notifications not working
« Reply #10 on: October 31, 2011, 10:08:14 am »
I have not been getting notifications at my new gmail address (which has been entered in my profile). Strange, because my old ISP contracted with gmail for their email. Even though it did not have a gmail domain name, the interface was the same.

The notifications are not showing up in gmails spam folder either...

I've added "noreply@forestryforum.com" to my contacts list for that gmail account awhile ago, which is supposed to prevent it from getting tagged as spam. Is there something else I should do?

I left one topic unread last night, just to see if I'll eventually get a notification ("Firewood Bags" last posted at 8:52 PM Oct 30). Is there anything else I should check on my end?

John Mc
Small time fire-wooder in a neighborhood cooperative.

If the only tool you have is a hammer, you tend to see every problem as a nail.   - Abraham Maslow

Offline Jeff

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Re: Email notifications not working
« Reply #11 on: October 31, 2011, 10:14:48 am »
John, I am going to send you an email from my phone, which is a forestryforum email. I'm at the cabin, so I will use that email. It is sent via the forestryforum servers, so if you get it, that should narrow the possibilities.  Just reply back if you do so I know, or report here if you dont.
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
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Offline Jeff

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Re: Email notifications not working
« Reply #12 on: October 31, 2011, 10:18:20 am »
You may also try adding admins@forestryforum.com to your white list.
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
Forestry Forum Founder and Chief Bottle Washer.

Offline Texas Ranger

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Re: Email notifications not working
« Reply #13 on: October 31, 2011, 10:30:43 am »
It is good to have a pro at the helm.
The Ranger, home of Texas Forestry

Offline John Mc

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Re: Email notifications not working
« Reply #14 on: October 31, 2011, 10:44:30 am »
received and responded to email from phone.

Added Admins address to my contact list. However, I think that will only help with notifications that are getting diverted to the gmail spam box, correct? I'm not seeing notifications in there either.

Thanks for the help, and the great site!

Maybe I just need to stay off for a couple of days and see what happens?

John Mc
Small time fire-wooder in a neighborhood cooperative.

If the only tool you have is a hammer, you tend to see every problem as a nail.   - Abraham Maslow

Offline Jeff

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Re: Email notifications not working
« Reply #15 on: October 31, 2011, 11:04:55 am »
I think I found your problem in your forum settings.  You have selected to be notified if the thread was moderated, not replied to.
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
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Offline Raider Bill

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Re: Email notifications not working
« Reply #16 on: October 31, 2011, 12:51:39 pm »
I was wondering about this myself as I haven't been getting any notifications. To my knowledge nothing has changed or at least I haven't made any.
Kubota L-4200, Chainsaw, Bush Hog, and 85 acres of trees I'm not sure what to do with but I sure do have fun!
The First 40 years of childhood is always the hardest.

Offline John Mc

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Re: Email notifications not working
« Reply #17 on: October 31, 2011, 03:36:53 pm »
I think I found your problem in your forum settings.  You have selected to be notified if the thread was moderated, not replied to.

Thanks Jeff. My own stupidity bites me again...
Small time fire-wooder in a neighborhood cooperative.

If the only tool you have is a hammer, you tend to see every problem as a nail.   - Abraham Maslow

Offline Jeff

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Re: Email notifications not working
« Reply #18 on: October 31, 2011, 05:07:26 pm »
I was wondering about this myself as I haven't been getting any notifications. To my knowledge nothing has changed or at least I haven't made any.

Your problem would be different. You use your biz email under your domain, so you should be able to find on your server why you are not getting the mail. It must be being blocked on your server.
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
Forestry Forum Founder and Chief Bottle Washer.

Offline Raider Bill

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Re: Email notifications not working
« Reply #19 on: October 31, 2011, 05:18:44 pm »
I'll ask my tech guy next time he comes in. Nothing should have changed.
Kubota L-4200, Chainsaw, Bush Hog, and 85 acres of trees I'm not sure what to do with but I sure do have fun!
The First 40 years of childhood is always the hardest.

Offline Jeff

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Re: Email notifications not working
« Reply #20 on: October 31, 2011, 05:41:05 pm »
Same drill for you Bill  :)   I sent you an email via the forum servers. let me know if you get it.
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
Forestry Forum Founder and Chief Bottle Washer.

Offline SwampDonkey

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Re: Email notifications not working
« Reply #21 on: October 31, 2011, 05:45:13 pm »
I haven't received any notifications for about a week Jeff. Only thing I did was change signature and avatar and that was later on in the week. This seems to happen once in awhile. I don't get but one unsolicited email once in awhile all others are legit that I have signed up for.

Pre-commercial thinning pays off. :)

'If she wants to play lumberjack, she's going to have to learn to handle her end of the log.'
Dirty Harry

Offline Jeff

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Re: Email notifications not working
« Reply #22 on: October 31, 2011, 07:03:00 pm »
Bill, here is your problem.  Spam Arrest

Quote
Bill Schultz here,

I'm protecting myself from receiving junk mail.


Please click the link below to complete the verification process.
You have to do this only once.

Then, once you get there, you have to enter code to finish up. The forum software has no way to "click the link" or "enter the code"  :) 

 You will need to login to your Spam Arrest account and add to the trusted emails, noreply@forestryforum.com and admins@forestryforum.com and that should take care of it.
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
Forestry Forum Founder and Chief Bottle Washer.

Offline WDH

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Re: Email notifications not working
« Reply #23 on: October 31, 2011, 08:24:41 pm »
I will try that too as I have not been getting e-mail notification of PM's like normal. 
Woodmizer LT15, John Deere 2155, Kubota M5640SU and a passion for all things wood.

Offline Corley5

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Re: Email notifications not working
« Reply #24 on: October 31, 2011, 09:34:56 pm »
I haven't been getting notifications of PMs or replys to threads for a while now either  ???  I checked my account settings and everything looks like I should be  ???
Burnt Gunpowder is the Smell Of Freedom

Offline Raider Bill

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Re: Email notifications not working
« Reply #25 on: November 01, 2011, 08:56:02 am »
Bill, here is your problem.  Spam Arrest

Quote
Bill Schultz here,

I'm protecting myself from receiving junk mail.


Please click the link below to complete the verification process.
You have to do this only once.

Then, once you get there, you have to enter code to finish up. The forum software has no way to "click the link" or "enter the code"  :) 

 You will need to login to your Spam Arrest account and add to the trusted emails, noreply@forestryforum.com and admins@forestryforum.com and that should take care of it.

I don't think that is the problem as I approved that address on November 21st 2006  which should be close to when I joined.

This is the last notification I received

Topic reply: Deer watching
The Forestry Forum <noreply@forestryforum.com>
Wed 10/19/2011 2:14 PM
bill@fiainspectors.com

A reply has been posted to a topic you are watching by beenthere.

View the reply at: http://www.forestryforum.com/board/index.php?topic=36352.new;topicseen#new

Unsubscribe to this topic by clicking here: http://www.forestryforum.com/board/index.php?action=notify;topic=36352.0

More replies may be posted, but you won't receive any more notifications until you read the topic.

Regards,
The The Forestry Forum Team.
This is a system email generated by the Forestry Forum. If you reply to this email, it will not reach it's intended recipient. noreply@forestryforum.com

Prior to this I received many each day including new posts, replies, PM's etc. My tech guy says nothings changed on this end.

Kubota L-4200, Chainsaw, Bush Hog, and 85 acres of trees I'm not sure what to do with but I sure do have fun!
The First 40 years of childhood is always the hardest.

Offline Jeff

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Re: Email notifications not working
« Reply #26 on: November 01, 2011, 11:23:10 am »
hmmmm....

Well,  I guess I'll be looking deeper when I get home. I know I've changed nothing since that time period.  Is anyone getting notifications?  Registration must be working as we are getting new members yet.
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
Forestry Forum Founder and Chief Bottle Washer.

Offline Raider Bill

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Re: Email notifications not working
« Reply #27 on: November 01, 2011, 11:47:29 am »
I just got my first one since the below mention date titled "There It Goes"
Kubota L-4200, Chainsaw, Bush Hog, and 85 acres of trees I'm not sure what to do with but I sure do have fun!
The First 40 years of childhood is always the hardest.

Offline beenthere

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Re: Email notifications not working
« Reply #28 on: November 01, 2011, 11:51:12 am »
I turned that feature off as it was more nuisance than benefit. But then I usually check in often (prolly too often but can't help it  ;D )
south central Wisconsin
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Offline woodsy

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Re: Email notifications not working
« Reply #29 on: November 01, 2011, 12:00:42 pm »
This is my first notification of any sort in about 2 weeks.  In fact I was just getting ready to post about notifications not working for my account but I guess they are working now.  Thanks for fixing the problem.
LT40HDG38, Logrite T36 log arch, 42 hp Kubota, 6 foot cross cut saw, lots of axes and not enough time

Offline Jeff

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Re: Email notifications not working
« Reply #30 on: November 01, 2011, 12:06:18 pm »
Ok, good.  I went in and changed the port for outgoing mail on the server. Maybe some ISP's were blocking it. I don't know, but hopefully this was the fix.
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
Forestry Forum Founder and Chief Bottle Washer.

Offline Raider Bill

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Re: Email notifications not working
« Reply #31 on: November 01, 2011, 12:41:37 pm »
I'd say that was it as they are coming in now.
Kubota L-4200, Chainsaw, Bush Hog, and 85 acres of trees I'm not sure what to do with but I sure do have fun!
The First 40 years of childhood is always the hardest.

Offline SwampDonkey

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Re: Email notifications not working
« Reply #32 on: November 01, 2011, 05:41:48 pm »
I received my first one around 6:00 pm local time. Musta worked.

Pre-commercial thinning pays off. :)

'If she wants to play lumberjack, she's going to have to learn to handle her end of the log.'
Dirty Harry

Offline Warbird

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Re: Email notifications not working
« Reply #33 on: November 01, 2011, 05:43:10 pm »
If this happens again Jeff, let's check the mail logs on the server and the /var/log/messages log file for clues as to what was happening.

Offline Jeff

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Re: Email notifications not working
« Reply #34 on: November 01, 2011, 05:46:01 pm »
All I did was switch the forum's smtp connection from port 25 to 587
The farther backward you can look, the farther forward you are likely to see. Winston Churchill.
Forestry Forum Founder and Chief Bottle Washer.

Offline ronwood

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Re: Email notifications not working
« Reply #35 on: November 01, 2011, 06:05:18 pm »
Jeff,
Wondering if there could be a firewall issue with your provider or on your server. Does the server run iptables and if so have you look at it?  On all my servers I do a deny all input and output and have to define each input and output port that is allowed to pass in either direction. Would be surprised what you stop that you did not know about.  Also is there  an application firewall that could be causing a issue.

Ron
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Offline Warbird

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Re: Email notifications not working
« Reply #36 on: November 01, 2011, 08:37:49 pm »
Jeff, as you know I've got a lot going on right now.  I would have some time late next week to analyze the server, should this become an issue again.  Ron's suggestions are very good things to take a look at.

Offline Corley5

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Re: Email notifications not working
« Reply #37 on: November 03, 2011, 07:38:49 am »
It's working  8) 8) 8)  Thanks Jeff :)
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Re: Email notifications not working
« Reply #38 on: November 03, 2011, 08:04:03 pm »
Whatever you did was good!  I am back in the loop again.
Woodmizer LT15, John Deere 2155, Kubota M5640SU and a passion for all things wood.

 


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