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Author Topic: Delta is a stand up company!  (Read 1048 times)

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Offline woodmills1

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Delta is a stand up company!
« on: October 23, 2003, 04:05:13 am »
Back about three years ago, just before I moved to the new house, I purchased a Delta hollow chisel mortiser.  It was on a special deal that also included 4 drill/chisel attachments.  I got busy with a big moulding job, and then the move, so I never opened the box.  It has been in the garage here at the new place, still in the box.  Tuesday night I finally set it up, having finished rearranging the garage to be able to use my tools.  Nice machine, quiet and well made.

BUT!  no drill/chisel attachments in the box. ??? ::) :-[

The paper work had a number to call for missing parts.  Wife looks at me kinda funny ;D but I call anyway.  On the phone I explain that I know it is old enough to be out of warrenty but really I just now set it up.  I will have to talk with someone about this the customer rep says.  A few minutes later and quess what?

FOUR HOLLOW CHISEL MORTISE ATTACHMENTS ARE HEADED MY WAY[/size][/color]

WOW!  is that customer service or what?  Nice to see that kind of company response! :D :D :D
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James Mills    Lovely wife   collect old tools  vaccuming fool  36 bd ft per hour
 oak paper cutter,   apple jacks   ebonic yooper rapper nauga seller, Blue Ox? its not fast, 2 cat family,  LT70 and edger, 375 bd ft/hr, we like Bob, did I say free heat machine no oil 7 years

Offline Chet

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Re: Delta is a stand up company!
« Reply #1 on: October 23, 2003, 07:46:32 am »
A few years ago my Delta chop saw developed a problem. I had this tool for many years but had only used it occasionally for cutting trim. I sent  Delta an email, letting them know my disappointment. Two weeks later I received a package in the mail with every part needed to totally rebuild the saw.   :)
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I am a true TREE HUGGER, if I didnt I would fall out!  chet the arborist

Offline SasquatchMan

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Re: Delta is a stand up company!
« Reply #2 on: October 23, 2003, 08:08:04 am »
Hah!  That's Delta (Porter Cable) for you.  Try that with DeWalt.  "Sorry friend, you bought our garbage, now it's your garbage."

Actually, it's tough to get a response out of DeWalt at all.

The "Pro" tool makers, Makita, delta/PC, Bosch,and  Milwaukee all have really good service attitudes, as far as I've experienced/heard.  This is one reason the pros use those brands so much.  
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Senior Member?  That's funny.

Offline woodmills1

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Re: Delta is a stand up company!
« Reply #3 on: October 23, 2003, 09:07:18 am »
I am amazed at this good company!  I have 6' porter cable orbital sander, detail sander, belt sander and biscut jointer.  All of them have been flawless.  Never bought new Delta before but I promise I will.  I do have a Delta No. 37-595 Saw-Jointer combination that seems to date to the fifties that works amazingly well.
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James Mills    Lovely wife   collect old tools  vaccuming fool  36 bd ft per hour
 oak paper cutter,   apple jacks   ebonic yooper rapper nauga seller, Blue Ox? its not fast, 2 cat family,  LT70 and edger, 375 bd ft/hr, we like Bob, did I say free heat machine no oil 7 years

Offline Percy

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Re: Delta is a stand up company!
« Reply #4 on: October 23, 2003, 09:12:48 pm »
Delta is smart.Just lookit all the good P.R. they got on this thread. I need a chop saw..... ;D
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Its not the "years in your life" but the 'life in your years" that matters...Abe Lincoln

Offline DanG

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Re: Delta is a stand up company!
« Reply #5 on: October 23, 2003, 09:19:49 pm »
I been thinkin' real serious about picking up a portable benchtop planer this weekend. 8) 8)  Guess what color I'll be looking at?   :)
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Offline woodmills1

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Re: Delta is a stand up company!
« Reply #6 on: October 23, 2003, 09:30:15 pm »
I told the phone operator i would talk this up.  The delta advantage, here on FF.  Was using my porter cable disk orbital and also the  detail sander today on a stripped refinshed oak dresser I have had for years. Was thinking about what I needed that DELTA might make.  I think there is a small end table in my future with mortise and tenon joints. Anyone have hints on how to make tapered legs??
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James Mills    Lovely wife   collect old tools  vaccuming fool  36 bd ft per hour
 oak paper cutter,   apple jacks   ebonic yooper rapper nauga seller, Blue Ox? its not fast, 2 cat family,  LT70 and edger, 375 bd ft/hr, we like Bob, did I say free heat machine no oil 7 years

Offline LSUNo1

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Re: Delta is a stand up company!
« Reply #7 on: October 23, 2003, 09:33:48 pm »
Most of my shop is outfitted with Delta tools. Had a problem with my benchtop planer out of warranty (just barely). We tried a few fixes but nothing worked. Ended up sending a new planer no questions asked. It is good business for them because after that I spent quite a few bucks more on additonal Delta tools.
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Offline DanG

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Re: Delta is a stand up company!
« Reply #8 on: October 23, 2003, 09:39:02 pm »
Tapered legs are most effective when you make one end smaller than the other.

Another helpful hint on THE FORESTRYFORUM. :P
8) 8) 8) 8) 8) 8)
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"I don't feel like an old man.  I feel like a young man who has something wrong with him."  Dick Cavett
"Beat not thy sword into a plowshare, rather beat the sword of thine enemy into a plowshare."

Offline pappy

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Re: Delta is a stand up company!
« Reply #9 on: October 23, 2003, 11:12:56 pm »
woodmills1

"Anyone have hints on how to make tapered legs??"

Draw a line where you want your taper to be, then rough cut on either the table or band saw free hand. Cut about 1/8" away from the line, set the jointer at 1/32" and joint it down to the line.

I made oodles this way  ;D

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"And if we live, we shall go again, for the enchantment which falls upon those who have gone into the woodland is never broken."

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Offline Haytrader

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Re: Delta is a stand up company!
« Reply #10 on: October 24, 2003, 05:28:19 am »
DanG,

Can we expect regular tidbits of helpful information from you?
Is this going to be on a regular sceduled time table so that we will know when we are going to receive this valuable and useable knoledge?
:P  :P  :P

(whispers)
Ever since Red Skelton passed on, the wanna be's are comin outa the woodwork.....

:) :) :)
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Haytrader

Offline D._Frederick

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Re: Delta is a stand up company!
« Reply #11 on: October 24, 2003, 08:57:24 am »
I was wondering who bought who and when, if Delta and Porter Cable are one?
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Offline pappy

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Re: Delta is a stand up company!
« Reply #12 on: October 26, 2003, 08:23:14 am »
D_Frederick,

Looks like, I got this from the Delta web site in the "About Us" page


Evolution Of A Strong Brand
In 1999, Delta began consolidating its operation with Porter-Cable Corporation, a sister company that manufactures portable electric & cordless power tools, air nailers & compressors, generators, and pressure washers. This decision led to a complete relocation of its headquarters and a new 425,000-square foot distribution center to Jackson, Tenn., where both companies are now based. The Tupelo manufacturing plant still remains operational.

http://www.deltawoodworking.com/


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"And if we live, we shall go again, for the enchantment which falls upon those who have gone into the woodland is never broken."

"Down the Allagash."  by; Henry Withee

Offline D._Frederick

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Re: Delta is a stand up company!
« Reply #13 on: October 26, 2003, 01:31:28 pm »
Termite
T H A N K S,
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davefrommd

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Re: Delta is a stand up company!
« Reply #14 on: October 28, 2003, 03:31:45 pm »
I to like delta products but not to sure about the new delta "shopmaster" made in china line. Dave
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Offline woodmills1

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Re: Delta is a stand up company!
« Reply #15 on: October 28, 2003, 03:36:51 pm »
Speaking of food it is dinner time here, but I did gwt the mortising chisels today, can't tell ifin they are from china. :D
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James Mills    Lovely wife   collect old tools  vaccuming fool  36 bd ft per hour
 oak paper cutter,   apple jacks   ebonic yooper rapper nauga seller, Blue Ox? its not fast, 2 cat family,  LT70 and edger, 375 bd ft/hr, we like Bob, did I say free heat machine no oil 7 years
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