I'm like Tom, I've talked with these people a couple of times by phone and you couldn't ask for a nicer bunch of folks. An e-mailer is sometimes regarded as a tire kicker and depending on office staff could take a while, this is a family run business.. Give em a ring ! Also , you already have the mill and sharpener and the big motivation of making a big sale ain't there, call em, exchange pleasantries and I bet they'll come through !
